Question 1

What does Machinery & Truck Parts sell?

Accepted Answer

We specialize in used commercial diesel truck engines, transmissions, and diesel engine parts including fuel injectors, cylinder heads, turbochargers, engine blocks, and ECM/computer modules. We carry parts for CAT, Cummins, Detroit Diesel, Ford, International, Mack, Mercedes-Benz, Mitsubishi, and Nissan trucks.

Question 2

Are your parts tested before they're sold?

Accepted Answer

Yes. Every engine and part is tested and inspected before it leaves our facility. We've been in the diesel engine business for over 30 years and stand behind the quality of every part we sell.

Question 3

Do your parts come with a warranty?

Accepted Answer

Yes, all parts include a warranty. For warranty details on a specific part, call us at (800) 696-5459.

Question 4

Do you ship nationwide?

Accepted Answer

Yes. We ship anywhere in the United States from our facility in Rockwood, TN. Call us at (800) 696-5459 for a shipping quote on your order.

Question 5

How do I place an order?

Accepted Answer

Browse our inventory on the website and contact us to complete your purchase. Call (800) 696-5459 or email machineryandtruckparts@gmail.com - our team will confirm availability and walk you through the order.

Question 6

What if you don't have the part I need listed?

Accepted Answer

We specialize in hard-to-find diesel engine parts. If you don't see what you're looking for, call us at (800) 696-5459. We may have it in stock or be able to source it for you.

Question 7

What brands do you carry?

Accepted Answer

We carry parts and engines from CAT, Cummins, Detroit Diesel, Ford, International, Mack, Mercedes-Benz, Mitsubishi, and Nissan.

Question 8

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery. Parts must be in the same condition as received: untampered, uninstalled, and in original packaging where applicable. Proof of purchase is required. Return shipping is on us for domestic orders. To start a return, call (800) 696-5459 or email machineryandtruckparts@gmail.com. Once your return is received and inspected, approved refunds are processed within 5-7 business days to your original payment method.

Question 9

Can I cancel my order after it's placed?

Accepted Answer

Once an order is placed we are unable to alter or cancel it. If the part doesn't work out after delivery, we're happy to exchange it or issue a refund under our return policy.

Question 10

Where are you located?

Accepted Answer

We are located at 594 Cardiff Valley Rd, Rockwood, TN 37854.

Question 11

What are your business hours?

Accepted Answer

We're open Monday through Friday, 8:00 AM - 5:00 PM CT. You can also reach us by email at machineryandtruckparts@gmail.com and we'll get back to you as soon as possible.

Question 12

Do you have an eBay store?

Accepted Answer

Yes. You can also find our inventory on eBay. Follow us on Facebook, Instagram, and YouTube for new arrivals and updates.

Question 13

How do I contact you?

Accepted Answer

Phone: (800) 696-5459. Email: machineryandtruckparts@gmail.com. Address: 594 Cardiff Valley Rd, Rockwood, TN 37854. Hours: Monday-Friday, 8:00 AM - 5:00 PM CT.

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